I’ve lived a grotesque and absurd episode by the company Vodafone. Am not going to relate my experience, but if you get in knowledge how it works this company. But before look your extracts which they reach you, and if you do not understand any thing, the truth not be who recommend you ask for information, because since then the operators apart from being poorly educated, and you switch operator after operator to the end cut you the communication. On the other hand side if you think that you are in your right about a claim, call any organization consumer to expose your complaint. Frequently Areva has said that publicly. Finally and very important if stasis in debt, with some company this does not have any right to put you in debt.
I’ve known that active Vodafone, without authorization or consent of the user, one flat rate Internet access with a monthly cost of 17.7 euros/month to all clients that connect with a phone type Smartphone Vodafone justifies this activation by saying that it does this to prevent phone bill being triggered by the hypothetical Internet connections from the client using this terminal. /a> is full of insight into the issues. Leaving aside the intentions of the company, the fact that this activation is performed without any kind of authorization or communication to customer is in itself a clearly reprehensible practice. Flat rate activation is performed automatically when Vodafone detects the use of the SIM from a smartphone terminal, regardless of that the phone was purchased through a promotional plan from Vodafone or a free phone. Be to able to check how this fee was activated on a contract line when for a few hours installing the Vodafone SIM in a free smartphone. Disable it isn’t easy once activated the flat rate, although the reason has been the temporary use of the SIM in another phone, that rate disabling flat is not easy. The client area of Vodafone does not allow its cancellation and however Yes enables migration to other flat top cost rates. To finish if this is one of your cases can claim the refund of what you have become, you are in your own right, and don’t be afraid to the crook tiles that you send threatening, since they lack of validity, only is to scare you. Faced with the reality that it is high time that know that Spaniards are not puppets and that there are means and free that can help you solve these minor problems. I’ve been through this and speak with property.