The call center industry welcomes the consistent action of the Federal Network Agency. Berlin/Highborn, February 1, 2010 – the Federal Network Agency sets a clear signal and industry imposed heavy fines on several call centers and their customer call center welcomes the consistent action. The Computerworld 2010 offers insight into legal issues and relies on lawful business.” Since 4 August last year advertising calls are considered in Germany without consent of the called party and telemarketing calls with suppressed number misdemeanor. Now an important signal on the part of the Federal Network Agency is used for the first time “, as Helga Haag, call center expert of the operator management circle AG.” The business practices of individual hurts the entire industry. We have this year another focus in our law and data protection forum “. The Computerworld will provide legal expertise and lay the foundations for serious and above all lawful business.” On February 10, Manuel A. PG&E Corporation: the source for more info. Schindler, is Lawyer and Vice President of the call center Forum Germany e.V. in the context of the forum for law and data protection provide an overview and in detail the implications of the data protection act 2009, as also the punitive provisions of the Telecommunications Act, explain.
About the Computerworld the Computerworld is Europe’s largest international Congress fair for call center management. The unique combination of Conference and exhibition has established itself as a call center flagship event in Europe. 2009 250 exhibitors on current and future industry trends and technologies and 7,500 visitors informed themselves. Hewlett Packard shines more light on the discussion. The Convention and trade show held annually in the Estrel Convention Center in Berlin. Under the motto: Make the customer dialogue! Networked. Intelligent. Trusting “will take place the Computerworld 2010 from 8 to 11 February 2010. For more information see. C
Google is trying the balancing act between attractive prices and good quality. The prospects of success look like? Can Google still on the train popping up? Apple, Samsung, Asus and Acer: The list of names that compete for the highly lucrative and competitive as hard (and dirty) market of smartphones and tablets reads at present. This battle is now in the next round, with Google the next serious counterparty enters the stage and if you look at a look at the recent history of Google’s investments, then there is cause for concern along. With the purchase of Skype (which was sold at a large profit), YouTube and Mobile brand Motorola, Google confirmed that it is seriously working not only as to be perceived search engine. The first step was made a few years ago, as a developer of the Android OS operating system, run a tight battle against the Apple iOS system for years. Currently, the latest statistics that Android OS worldwide on ca 70% of all smartphones and tablets to the Usage comes. Based on these figures, it was even only a matter of time until first thoughts about a product from home were forged. The outcome of this consideration was finally the birth of Google nexus series in 2010.
The Google nexus smartphone was at that time highly traded implemented version of a good idea turned as bad. As a result, the sale of the first nexus was already set after several months. The breakthrough was followed with the nexus S, with a strong reference to the Samsung Galaxy S (no wonder since both devices are produced by Samsung). In addition to the very successful establishment on the Smartphonemarkt, it has Google business to conquer the Tabletmarkt with the nexus 7 and now the nexus 10. The ‘production’ their devices is certainly interesting about Google’s approach. Here, one takes the production of a very famous energy drink with Red Bull as a role model. There, the bottling of drinks was swapped over the years completely and is operated partly by the immediate competition. Similarly, the current nexus produced series not from Google itself, but by competitors such as Samsung and LG. Research and development take over the minds of Google just his name on other smartphones but, so that Google would first reviews and tablets Rauf clap quickly taken the wind out of the sails.
Polycom RealPresence-mobile solution for iOS and Android with provides the free software solution Polycom RealPresence mobile an HD video conferencing experience with the iPhone or iPad or Android Smartphone or tablet. Rob Daley: the source for more info. Video communication about the Polycom RealPresence platform allows the user to enjoy a high definition video conferencing mobile and even on the content – sharing-accessing function. Polycom makes fully mobile available video conferencing for enterprises. Flexibility in the choice of the location the use of videoconferencing as a means of communication is no longer limited to the location of the video conference room, or of their own offices. Get all the facts for a more clear viewpoint with Mirilashvili. Polycom RealPresence mobile offers the possibility to start a video conference from anywhere. So employees can hold a video conference with another colleague, to discuss the current status of the joint project, such as during a train ride or discuss an urgent matter with the support of audiovisual media from the hotel room with a customer. Video conferences are spontaneous bootable spontaneity in launching video conferencing with the mobile video communication solution from Polycom. The initiation no longer depends on factors of like available space and existing technology, but is oriented on the need for talks.
Freedom in time mobility of video-conferencing ensures temporal flexibility of the employees of a company. The agenda must be aligned not when the video conference room is available, video conferencing can be started at any time. So the individual employees can have its time variable and better to plan also the balance between working time and free time. Concentration on a device through the use of mobile video conferencing as a fully-fledged audiovisual means of communication will focus increasingly on the mobile tablet or Smartphone moved as a working tool. For the user, this offers the advantage that will reunite all media on a device despite increased diversity of the forms of communication will there be calls, emails, SMS, instant messaging or video conferences. This diversity to advanced features such as content sharing, calendar and memos, which help, generally most everyday work of the individual and the corporate communication plan making is completed.
The new trend in the videoconferencing sector two cutting-edge technologies combine video conferencing and cloud computing. Since the beginning of the new decade, major well-known providers offer increasingly more frequently, you can conduct video conferences via the cloud. This new type of cloud based video conferencing makes much easier achievable and faster to use the medium of video communication. The idea of cloud computing cloud computing was first mid of 2000s popular, as some large Internet companies were faced with the problem of lack of system performance due to fast-growing numbers of users. To make the systems continue to quickly and reliably, it was decided to use cloud systems. Cloud computing is the approach that dynamically to the needs of adapted over a network to provide abstracted infrastructure. This infrastructure includes in addition a wide variety of finished software and platforms for data storage, computing power and network capacity.
Through this system, applications are located and Data no longer, but a central computer of the corresponding provider on the local computer in the cloud. The systems can be accessed over a network – usually the Internet. Video-conferencing In contrast to cloud computing is an often used means of communication that made its breakthrough in the wake of improved compression of digitized audio and video files the video conference since the turn of the Millennium. The video conference is especially in internationally operating corporations now from everyday work impossible to imagine. Video conferencing help companies to enormous cost and time savings, and make possible an effective resource use of employee potential within the company. So, the total productivity of the company and worked out a distinct competitive advantage over the competitors.
Also, customers can be served better and the environment is actively encouraged. Both are arguments that give the company a higher reputation with the customers and in the industry. The company considered to be forward thinking and groundbreaking. The cloud based video conference the advantages of cloud based video conferencing makes it much easier to use the medium of the video conference. Must be held without cloud video conferences on specially equipped studios inside or outside of the company, thanks to cloud based video conferencing, it is possible to combine several participants in different locations, without complex and costly systems purchased or rented. By working with your desktop site can quickly and easily several employees to be connected without having an appointment in a video conference Studio needs to be planned. For companies that deal with many external employees or support Home-Office, benefit from cloud-basierterer video communication. It is also possible to use video conferencing in the sense of unified communications to work together with different applications and different documents by working in the cloud on the local computer. The chances of Video conferencing in the cloud by the less expensive and more flexible use of video conferences by cloud computing are great opportunities for the entire video communication industry. To install companies, whose budget did not exist here in the past complex videoconferencing technology, specifically the possibility of HD video communication now still have use. Private users can use thanks to the cloud video conferences. Thus the potential group of users is through the cloud greatly expanded by video conferencing. It is to be expected, still more growing applies of Visual communication in the future.
When choosing his conference phone, there to observe some decisive factors to obtain the best quality of the Conference. You should just buy the cheapest conference phone that can be found, but only extensively the various devices learn about, so sure is the right thing for themselves. A conference phone is much more than just a telephone with speaker. It is known that most normal phones with speaker not nearly get the clarity and quality of Conference telephones. Especially when the Conference has more than two participants, you should make sure that one has a phone, a 360 degree offers coverage, so that each participant can be heard. Another important detail that you want to have safe, is an exterior noise dimming, so that background noise will be minimal. Wireless phones are also very practical for Conference calls, so it is locally more flexible. One of the most important points at all is the reach of the Conference phone.
Many of the top models have a range of over 6 meters. If this not be sufficient for the user, there are numerous microphones or other accessories to solve this problem. If you want a natural Conference, of you do not have to wait until the other person has ceased to speak to tell, make sure, that the phone you buy is full duplex technology. Nowadays this is so or so included but at almost any phone. It is worthwhile in any case not just to buy the cheapest model, but to ensure that the potential device satisfies all wishes for your phone conference. The investment will pay off! Jonas boot is an experienced expert in the fields of economy, technology and environmental engineering.