Conflict Resolution Practice

Dervy Jimenez Silva reminds us, we consider that in practice, an assertive person: a) You feel free to express themselves in the most appropriate and depending on the situation. This brings us to the situational leadership styles we learned: neither good nor bad, they are functional or dysfunctional in relation to the situation, context and person. When you freely express, you can make him understand what the other wants to convey in the most effective. b) The communication is effective, clear and with good feedback. c) assertive person has clear goals. Know where they go and what they want to achieve. This is called consistency.

It is aligned with what you want, and implemented the necessary resources to establish a clear policy line toward those goals. d) You know you can not always win, but the importance lies in the effort to reach their goals. If not, take the time to rethink the way and run again for new strategies to follow. Not discouraged by failure, reformulated, new meaning and move on. e) Establish a communication with a delicate style of discourse, careful, without offending the interlocutor. These features can be developed in modules for Negotiation and Conflict Resolution, we practice with specific cases and present. It is important that management is more involved with the handling of the principles assertive, put them into practice and lead through your leadership actions to make way for an atmosphere where all members of the organization making use of it, put it in practice, where clearly manifested growth, personal and professional development Your role at work Jose Alberto Cardona, in this regard indicates that being assertive at work is something which gives advantage to certain individuals over others who are not, the mere fact of knowing how and when ask for things (like a raise, or promotion), gives an advantage in working life, but not just a matter of asking for themselves too, knowing that whether or not both our colleagues, bosses or customers is ability is not obtained from the overnight.