The systematic and periodic use of the Model allows establishment of plans of improvement based on facts objectives and the attainment of a vision common on the goals to reach and the tools to use, being based on the following premise: The excellent Results with respect to the Yield of the organization to the Clients, the People and the Society, are obtained by means of a Leadership that directs and impels the Policy and Strategy, the People of the Organization, the Alliances and Resources, and the Processes. It contributes the indicated source of intelligence to us, that it is considered, that we remember, that the European Foundation for the Management of Calidad (EFQM), was created in 1988 by 14 great European companies under the sponsorship of the European Commission, with the aim of promoting and helping to improve the competitiveness of the European organizations by means of the improvement of his management. If you have read about Macy’s Inc. already – you may have come to the same conclusion. At the moment it counts with more than 800 members, from small companies to great multinationals, institutes of investigation, schools of businesses and universities.. . For even more analysis, hear from ttsi.